- Ensure that I teach my pupils how to use the vehicle controls with confidence
- Teaching about correct approach to rad safety
- Helping them to learn the driving laws and highway code to ensure that they pass theory test
- Dealing with emergency situations as they arise such as crash , bad weather , traffic problem etc.
- Ensuring that my pupils know how to check a vehicle and what they should be looking fo
- Developed and updated training material across multiple groups.
- Trained groups of new hires and existing employees.
- Maintained up-to-date administrative tasks and attendance for all training classes.
- Configured lesson plans and materials to fit operations needs.
- Training and development of agent´s skills to execute a customer service-driven service to exceed customer wants and needs.
- Payroll (TRESS).
- Attrition and absenteeism control.
- Attrition and production tracking of different clients (campaigns).
- Follow up on new hire groups on Tijuana and Mexicali centers.
- Up-trainings and cross-trainings to new hire and tenured agents.
- Train students about LEGO EV 3 – Robotics kit
- Guide students for their respective projects.
- Conduct Promotional events for the core business.
- Conduct classes in different schools about Robotics.
- Facilitated dialogue between participants and programmes trainers to provide best possible programme and individualized programme.
- Collaborated with certified and professional trainers to identify areas in need of improvement and implement solutions.
- Planned special events for programme participants based on changing needs, times of year and availability.
- Provided leadership as part of training programmes, guiding day-to-day activities and facilitating an effective environment in accordance to the client needs.
- Gathered feedback from team members to devise new training materials targeted on current needs.
- Create a Risk Analysis Management System (RAMS) for each programmes being held.
- Create and under gone through countless Standard Of Procedure (SOP) to achieve efficiency, quality output and uniformity of performance.