Terms and conditions
These Terms contain an arbitration provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limits the remedies available to you in the event of a dispute. See Section 11 (Dispute Resolution) for full details.
- ABOUT OUR SERVICES
We provide resume building services and tools (the “Services”). For as long as you agree to these Terms and abide by them, you may use the Services. These Terms apply to all users of the Site and Services, including visitors and registered users.
It is important to note that Resume Build does not share resumes with potential employers. It does not provide job search or recruitment services.
By accessing and/or using the Services, including by doing so after accessing this Agreement, you represent and warrant that you are legally qualified to enter into and form contracts under applicable law.
- USE OF THE SITE AND SERVICES
License to Use
Subject to your compliance with this Agreement, Resume Build grants you a non-exclusive, non-sublicensable, revocable, non-transferable license to access the Site and to use the Services. This license allows you to use the Services, but it does not allow you to reproduce, duplicate, copy, modify, sell or otherwise exploit any portion of the Services without the prior express written consent of Resume Build. All rights not expressly granted in this Agreement are reserved by Resume Build.
To access certain Services or view certain areas of the Site, you will need to register with Resume Build and create an account (your “Account”). You represent and warrant that all user information you provide in connection with your Account and your use of the Services is current, complete, and accurate, and that you will update that information as necessary to keep it accurate. You further represent and warrant that you are not impersonating any person or entity through your Account, or misleading other users as to your affiliation with any person or entity. We may refuse to allow use of a username (or email address) that is already in use by another user, in order to avoid any confusion or the accidental use of another’s account. If a username or password does not meet the necessary security conditions, we may immediately require its modification, or proceed to close your Account. You are responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify Resume Build immediately of any unauthorized use of your Account. If we suspect, in our sole discretion, that there has been a breach of your Account security, we reserve the right to refuse access to the Services, terminate your Account, suspend or terminate your right to use the Services, or take such other action as we deem necessary.
When you create an Account, you may upload, post, share, transmit or otherwise make available your own content (“User Content”) through the Services. “User Content” means, without limitation, your Account information, resume, profile summary, career history, educational history, career materials, and/or any other information you provide on or through the Services or that we may create for you. When you create an Account or provide career information on or through the Services (including via forms available on the Site or by uploading a resume) you agree that you are solely responsible for the accuracy of your User Content. You agree that Resume Build may use User Content to improve our Services, personalize the Site, or market Services.
For clarity, you retain ownership of your User Content at all times. However, by posting, uploading and/or making any User Content available within the Services, and/or by providing any communication or material to Resume Build, you automatically:
(a) Grant Resume Build a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable through multiple tiers, and transferable, license to use, copy, reproduce, process, adapt, modify, publish, transmit, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services, including but not limited to, promoting and redistributing part or all of the Services in any media formats and through any media channels (now known or later developed). We may modify or adapt your User Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your User Content, including anonymizing the data, as necessary. You also hereby grant other users of the Services a non-exclusive license to access your public User Content, and to use, reproduce, distribute, display and perform such User Content as permitted through the functionality of the Service and under these Terms.
(b) Warrant that you are the owner of the User Content and entitled to enter into these Terms and that the User Content does not infringe the proprietary or privacy rights of any third party.
Resume Build imposes certain restrictions on your use of the Services. You agree to abstain from, but not limited to, the following prohibited conduct:
- Provide any false, misleading, or inaccurate information, create more than one Account, transfer your Account, create an Account for anyone other than yourself, or create an Account without authorization
- Upload, post, transmit, display, perform, or distribute any content, information, or materials that is libelous, defamatory, abusive, threatening, excessively violent, harassing, obscene, lewd, lascivious, filthy, or pornographic
- Impersonate, or otherwise misrepresent affiliation, connection, or associate with, any person or entity
- Modify or change the placement and location of any advertisement posted through the Site
- Disclose, harvest, or otherwise collect information about users, for example email addresses and phone numbers
- Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Service for any use, including without limitation use on Third Party Websites
- Access content or data not intended for you, or log into a server or account that you are not authorized to access
- Attempt to probe, scan, or test the vulnerability of the Site, or any associated system or network, or breach security or authentication measures without proper authorization
- Interfere or attempt to interfere with the use of the Service by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities
- Forging, modifying, or falsifying any network packet or protocol header or metadata in connection with, or transmission to, the Services (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers)
- Attempt to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used in providing the Site and Services, including without limitation any fraudulent effort to modify software or any other technological mechanism for measuring the number of impressions generated by individual content and/or the overall Service to determine and/or audit advertising revenues and payments, if applicable.
We reserve the right to terminate your Account or use of the Services for violating any of the prohibited uses.
- CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS FROM COMPANY
By registering for an Account or providing your name, email, postal or residential address, and/or phone number through the Services, you expressly consent to receive electronic and other communications from Resume Build, over the short term and periodically, including email communications. These communications will be about the Services, new product offers, promotions, and other matters. You may opt out of receiving electronic communications at any time by following the unsubscribe instructions contained in each communication, or by contacting us at firstname.lastname@example.org. You agree that these electronic communications satisfy any legal requirements that communications or notices to you be in writing.
- PAYMENTS & SUBSCRIPTION PLANS
You agree to pay Resume Build all fees associated with your use of the Services (“Fees”), as indicated to you at the time you agree to such fees (such as through registration of your Account or during the checkout process).
Resume Build does not verify account information or process payments itself; instead these services are provided through the Site by Resume Build’s trusted Third Party “Payment Processors,” and you may be redirect to Third Party Websites and/or required to agree to separate Third Party terms in order to complete your payment transaction.
Resume Build may, at its sole discretion, offer its Services on a subscription basis. If you enroll in a subscription plan (your “Subscription”), you will be billed according to the terms of the Subscription as displayed to you at the time you first enroll (the “Subscription Terms”).
Timing of Subscription Payments. At the time you enroll in your Subscription, you will be required to provide your payment card information to pay for the Fees associated with your Subscription. If you choose to enroll in a Subscription, you understand and agree that your credit or debit card on file will be charged Fees for additional Subscription periods (e.g., once per month) without obtaining further permission or confirmation from you. In other words, your Subscription renews automatically unless cancelled in advance of the next payment period by you. Please pay attention to the Fees, payment terms and disclosures provided during the order process for your Subscription.
Changes and Cancellation. To change or cancel your Trial Plan or Subscription, you may either log into your Account or email us at email@example.com. If you choose to change or cancel by email, you must provide Resume Build with sufficient information to identify your Account, such as your username, real name, billing address, and the email address associated with the Account. Changes and cancellations to your Subscription must be made at least three (3) days before your credit or debit card is charged for the next Subscription payment in order to avoid said payment.
Changes in Subscription Fees. We may find it necessary to change the Fees in effect for a Subscription and reserve the right to do the same in our sole discretion. We will not increase Fees for your Subscription without prior notice to you that is sufficient to afford you an opportunity to cancel your Subscription before incurring the increased fees.
All orders and subscription plans are subject to applicable taxes in the state/country where you reside.
Due to the nature of the Services, unless otherwise indicated, ALL SALES ARE FINAL AND THERE ARE NO REFUNDS. You understand and agree that lack of success in finding a position is not reason for a refund.
Additionally, Resume Build reserves the right to modify, without prior notice, the presentation, configuration and content of the Site and Services provided.
- THIRD PARTY WEBSITES
The Site and/or Services may be linked with the websites of third parties (“Third Party Websites”), some of whom may have established relationships with Resume Build and some of whom may not. Resume Build does not have control over the content and performance of Third Party Websites. Resume Build has not reviewed, and cannot review or control all of the material, including computer software or other goods or services, made available on Third Party Websites. Accordingly, Resume Build does not represent, warrant, or endorse any Third Party Websites, or the accuracy, currency, content, fitness, lawfulness, or quality of the information, material, goods or services available through the Third Party Websites. Resume Build disclaims, and you agree to assume all responsibility and liability for any damages or other harm, whether to you or to third parties, resulting from your use of Third-Party Websites.
- INTELLECTUAL PROPERTY
Resume Build, the Resume Build logo, Resume Build’s website domain(s), and all content and other materials available through the Site and Services, exclusive of your information and the of other users, (collectively, the “Company IP“) are the trademarks, copyrights, and intellectual property of and owned by Resume Build or its licensors and suppliers. Neither your use of the Services nor this Agreement grant you any right, title, or interest in, or any license to reproduce or otherwise use, the Company IP. You agree that any goodwill in the Company IP generated as a result of your use of the Services will inure to the benefit of Resume Build, and you agree to assign, and do assign, all such goodwill to Resume Build. You shall not at any time, nor shall you assist others to, challenge Resume Build’s right, title, or interest in, or the validity of, the Company IP.
- CUSTOMER SERVICE
Resume Build has Customer Service Support in order to assist with any issues regarding the Site or Services. We encourage you to seek resolution of any issues by first contacting Customer Service Support at firstname.lastname@example.org.
Before beginning any procedure of intermediation or arbitration, users should first contact Customer Support in order to try to reach a solution between the parties.
Complaints received regarding the Services will be handled within fourteen (14) calendar days of receipt of the notice by email at email@example.com or in writing to Outsourcing International Ltd. 46, Stefan Mladenov Str 1700 Sofia, Bulgaria.
- DISPUTE RESOLUTION
If you are a resident of the United States of America, please read this section carefully.
If you and Resume Build cannot resolve a dispute through negotiations, either one of us may choose to have the dispute exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other(s).
Arbitration is an alternative dispute resolution procedure that is often faster and more final than litigating a matter in court. By agreeing to arbitration, we are each giving up our right to sue in court or to have a jury trial.
The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA“), as modified by this Agreement. You can review these rules at www.adr.org or by calling the AAA at 1-800-778-7879. We will pay the AAA filing, administration, and arbitrator fees so you don’t have to, unless you bring the claim for a frivolous or improper purpose (such as to harass or annoy us), in which case the arbitrator will have the power to require you to pay half of these fees for the duration of the arbitration. The arbitrator is bound by the terms of this Agreement. All issues in the dispute are for the arbitrator to resolve, except that issues relating to the enforceability of the arbitration provision are for a Court of Competent Jurisdiction to resolve. The arbitration may be conducted in person in the city and state where the user resides, or by telephone, email, online, or other technology where appropriate. The arbitrator shall apply Delaware law. The arbitrator will issue a decision in writing but need only provide a statement of reasons if requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Resume Build may litigate to compel arbitration in court, to stay proceedings pending arbitration, or to modify, confirm, vacate, or enter judgment on the award entered by the arbitrator. The arbitrator shall award costs to the prevailing party (including, without limitation, fees, expenses, and reasonable attorneys’ fees) at any time during the proceeding and upon request from either party, within 14 days of the arbitrator’s ruling on the merits.
The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.
You and Resume Build agree that any arbitration or other legal action shall be limited to the two of us as parties, and any joinder of other parties is not allowed. You acknowledge and agree that this Agreement specifically prohibits you from commencing arbitration proceedings as a representative of others. This means that you cannot participate in any sort of representative proceeding against Resume Build, including as a plaintiff or class member in any purported class action.
Governing Law and Location
This Agreement shall be governed by and construed in accordance with the laws of Sofia, Bulgaria, without regard to its conflict of law principles.
Subject to and without waiving the arbitration agreement, the proper venue for any judicial action arising out of, relating to, or in connection with this Agreement will be the state and federal courts located in Sofia, Bulgaria (a “Court of Competent Jurisdiction”). You and Resume Build stipulate to, and agree to waive any objection to, the personal jurisdiction and venue of such courts and submit to extraterritorial service of process.
This Agreement will be governed, interpreted, and executed in accordance with Bulgarian regulations, renouncing the User’s own jurisdiction and submitting themselves to the jurisdiction and venue of the Sofia Courts and Tribunals in Bulgaria, notwithstanding any lawful provision to the contrary.
By using the Services from different locations, Users assume such use under their responsibility and at their own risk. Users must comply with the regulations established in the places where they are located and from where they access the Services as applicable.
Depending on your country of residence, under certain circumstances you may be able to bring a dispute before the appropriate authorities or courts in the country in which you reside.
To the maximum extent permitted by law, you agree to indemnify, defend (with counsel reasonably acceptable to us), and hold harmless Resume Build and its owners, officers, directors, employees agents, affiliates, consultants, representatives, sublicensees, successors, and assigns from any and all claims, actions, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use of or access to the Services, including your Account or b) your violation of these Terms or any applicable law.
- LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RESUME BUILD, ITS MANAGERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA OR CONFIDENTIAL OR OTHER INFORMATION, LOSS OF PRIVACY, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, FAILURE TO MEET ANY DUTY INCLUDING WITHOUT LIMITATION OF GOOD FAITH OR OF REASONABLE CARE, NEGLIGENCE, OR OTHERWISE, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES.
RESUME BUILD ASSUMES NO LIABILITY OR RESPONSIBILITY FOR (I) ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR ACCOUNT AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; OR (VII) ANY USER OR OTHER THIRD-PARTY CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY. IN NO EVENT SHALL RESUME BUILD, ITS MANAGERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING $100.00.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN RESUME BUILD AND YOU. THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
TO THE FULLEST EXTENT PERMITTED BY LAW, RESUME BUILD, ON BEHALF OF ITSELF, ITS MANAGERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, LICENSORS, AND AFFILIATES, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE AND SERVICES, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT IN ADDITION TO ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. RESUME BUILD DOES NOT WARRANT THAT (A) THE SITE OR SERVICES WILL FUNCTION OR BE UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED, (C) THE SITE OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) THAT YOU WILL FIND SUITABLE EMPLOYMENT, OR (E) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. RESUME BUILD DISCLAIMS ALL IMPLIED LIABILITY FOR DAMAGES ARISING OUT OF THE FURNISHING OF THE PLATFORM PURSUANT TO THIS AGREEMENT.
- ASSUMPTION OF RISK
You knowingly and freely assume all risk when using the Services. You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Resume Build and its owners, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, and assigns from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or to third parties, that may result from your use of the Services.
- APPLICATION OF DISCLAIMERS
Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers, and limitations of liability may not apply to you. Resume Build’s licensors and suppliers are intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information, whether oral or written, obtained by you through the Services or otherwise shall alter any of the disclaimers or limitations stated in this section.
- DMCA NOTICE
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing us with the following information in writing (see 17 U.S.C §512(c)(3) for further details): an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest; a description of the copyrighted work that you claim has been infringed, including the URL (i.e., webpage address) of the location where the copyrighted work exists or a copy of the copyrighted work; identification of the URL or other specific location on the Site where the material that you claim is infringing is located; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. We may terminate your Account or use of the Services if you are a repeat infringer under a repeat infringer policy. If you are the subject of a complaint, you may file a counter-notice pursuant to the DMCA.
- MISCELLANEOUS TERMS
These Terms constitute the entire agreement between the parties as to the matters in these Terms and supersede any prior agreements. These Terms do not create any agency, partnership, employer, or joint venture relationship. Use of the Services, including creation and use of an account, constitutes your consent to receiving communications from us, including emails with marketing offers and information about your account. The parties shall not be liable for any event beyond that party’s reasonable control, such as a war, epidemic, natural disaster, government order or regulation, explosion, fire, strike, act of God, or other force majeure event. If any provision of these Terms is ruled to be invalid or unenforceable, the remainder of the Terms shall continue to be valid and enforceable, and to this end these Terms are severable.
- CONTACT US